What can I do if I won't be home for the delivery date?

If you’re not home to collect your order, it will be left at your front door if it is safe to do so. When you place your order, we recommend providing clear delivery instructions to help the delivery drivers.

We also recommend leaving out a cooler bag (which can be added to your order) or esky that is large enough for our Dineamic delivery box to fit inside - dimensions are L48cm x W31cm x H14cm. If you're leaving out a cooler bag or esky, make sure you pop this in the delivery instructions as our delivery drivers deliver lots of different products. Our delivery drivers will do their best to follow your instructions within reason.

Another option is to deliver to a different address provided you can give us enough notice. Get in touch with us at team@dineamic.com.au for more information.

If the delivery has been made to the right address within the designated delivery window, Dineamic will unfortunately not be able to accept responsibility for any lost or stolen products.